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Kubernetes Metrics Agent - Error Messages

Overview

During startup and runtime the Cloudability Metrics Agent may log specific errors. This article details some of the common errors and possible remediation steps.

Errors

Message Remarks
Warning non-fatal error: Agent error occurred retrieving runtime diagnostics: < detailed message > RBAC role in the Cloudability namespace may need to be updated. Re-provision the metrics agent as detailed here . Note: Be sure to use the exact same cluster name as what is currently in use.
error sending metrics: Error retrieving upload URI: 403 Current Cloudability API Key in use is not valid. Re-provision the metrics agent as detailed here . Note: Be sure to use the exact same cluster name as what is currently in use.
error sending metrics: Error retrieving upload URI: < detailed message > Network transport issues are potentially blocking the agent from contacting the metrics collection API.  Confirm that the metrics agent is able to establish a connection to: https://metrics-collector.cloudability.com
cloudability write failed: < detailed message > Network transport issues are potentially blocking the agent from uploading metrics samples to Cloudability.

 

For direct support for issues with the Cloudability Metrics Agent, please contact support.

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