Documentation and Best Practices

Learn how to use Cloudability and get the most out of our cloud cost management tool

— User assistance content is no longer updated on this site —

— For up-to-date information, check out the Apptio Help Center


What's new in Cloudability?

For the latest version of this help, see:

Here are release notes for recent features and improvements to Cloudability.

Coming Soon in May

Release date: May, 2021 

Cloudability users will see changes to the header navigation and the user interface (UI) with the introduction of the new Apex user experience. The article here discusses the ideas behind the new Apex design system in detail. Users can now navigate to products in the Apptio platform using the new App Launcher, accessible in the top left of the new header.  

New Features 

Updated header navigation and UI 

The header navigation and the UI have been updated to reflect the new Apex user experience as shown in this screenshot: 




Comments in Rightsizing 

Apptio's comments and collaborations service is now enabled in Cloudability Rightsizing. Users can now enter comments and collaborate with other users on rightsizing recommendations. Learn more about using comments. 

On the Rightsizing page, the Comments icon is available inline with each recommendation. 

New URL 

The URL to access the Cloudability application will change from to a region-specific URL as follows:
· for US
· for EU
· for APAC
Users may also navigate to the Frontdoor login page for their region and select Cloudability from there.
On login, we will send users from the URL to the correct Frontdoor login page and on to the Cloudability application. This will not support deep links, so users will need to change their bookmarks.

User Assistance in Help Center 

User Assistance documentation will now be found in the Apptio Help Center. Articles in the Cloudability Knowledge Base have been migrated to Help Center. The Knowledge Base will be decommissioned in the future. 


March 2021

  • Support for Kubernetes 1.18 - Container Cost Allocation is now officially supported on Kubernetes 1.18 version. This capability should now enable customers visibility into their container resource usages, and the cost for the cluster running on Kubernetes 1.18 version. Customers should now be able to download and deploy our metrics agent using the regular provisioning workflow.  mceclip0.png
  • Support for Datadog EU - for Rightsizing Recommendations is now available. This enhancement provides customers with European Union data sovereignty requirements the ability to use resource utilization metrics to inform Rightsizing Recommendations and identify cost savings opportunities for their AWS ECS and Azure Compute virtual machines.  Read more here.


  • Jira Integration for Rightsizing Recommendations- is now Generally Available for all customers.  This update expands the supported services to include AWS EBS and RDS, Azure Compute, Disk, and SQL DB.  Additionally, up to ten Rightsizing Policies can be defined, full support for Views, the ability to export to CSV, and enhancements to issue descriptions have been enabled.   Learn more here.


February 2021

  • Commitment Manager Owned Inventory Portfolio Tab is now available. The Commitment Manager now includes a portfolio tab providing users with a more in-depth breakdown of owned commitment assets by service and type.


  • Kubernetes Container Rightsizing K8 Tags/Labels support is now available. Container Rightsizing now includes the ability to view the K8 labels associated to the recommendations for each workload. Any associated K8 labels for each recommendation can be viewed in the details pane of recommendations as well as in the .csv export of recommendations.


  • Cloudability Identify and Access Management (IAM) GA is now available. On top of the IAM beta release, we added real-time sync of user details on user creation between Frontdoor and the Cloudability application, migrated view management controls from user's "restricted" flag to an IAM permission "ViewsFeatureFullAccess", and updated the naming of the permissions themselves to be more descriptive. Read more here

January 2021

  • Kubernetes Container Rightsizing is now available. This release builds upon the Container Cost Allocation functionality, providing organizations actionable recommendations for optimizing the footprint of their Kubernetes deployment(s). Leveraging the existing containers billing and utilization data pipeline, users can view multiple recommendations with relative risk and expected outcome for each. Recommendations are made for CPU and memory settings at the container specification for all pod covered by that specification. Note: Taking the rightsizing action will free up space on your deployment but ordinarily will not change your bill. After taking a container rightsizing action, organizations can then rightsize the underlying compute instance(s) to reduce cost or leverage the newly freed space for new projects. Read more here.


December 2020

  • Jira Integration for Rightsizing Recommendations is available for Public Beta. This release enables organizations to integrate with Jira to get resource optimizations into the hands of those who can evaluate and act upon these recommendations. This release features the bi-directional synchronization of Jira ticket status, policy for automated issue/request creation, Rightsizing ROI reporting to surface potential and realized savings, and support for Jira Cloud and the new Jira Service Manager extension. Read more here.


  • Cloudability’s New Azure Billing Data Integration is now available.  It is the first Cloud Cost Management solution to fully support the next-generation billing framework launched by Azure in November 2020. Making this new data source available to Apptio customers, Cloudability provides an incredible launching pad for continued innovation on Azure cost management including unlocking the Cloudability platform for organizations that buy public cloud infrastructure through a Microsoft Customer Agreement (MCA). Additionally, by harnessing this new enhanced billing data, customers can now fully amortize and allocate upfront reservation purchases to precisely when and where they get consumed.  This ability to represent the True Cost of running your Azure cloud brings parity with our AWS offering and will greatly aid our customers in their endeavors to drive out financial accountability.



November 2020

  • The Commitment Manager - Provides both a unified view and central navigation for AWS commitment (Reserved Instance and Savings Plan) management across multiple services.  Providing a unified view of both owned commitments and recommendations, the Commitment manager gives organizations a more complete picture of their existing coverage and how recommendations contribute to their coverage goals. Learn more here.


  • Rightsizing for GCP Compute Engine - enables you to surface optimization recommendations for Google Cloud Platform (GCP) Compute Engine (virtual machine) instances. This release includes both Rightsizing and Idle (Terminate) recommendations providing you the ability to easily view recommendations across multiple projects from a single view.  Learn more here.



October 2020

  • Cost (List) Support Spot Instance – to help our customers quantify the ROI of utilizing Spot instances and provide a more consistent budget and forecasting baseline, we enhanced the Cloudability Cost (List) metric to surface the on-demand cost of Spot Instances. While Spot Instances usually come with a steep discount compared to on-demand pricing, architecture adjustment is usually required to accommodate the uncertainty around the instances’ availability. With that, a clear understanding of its cost benefit is required for the ROI evaluation. With this feature, identifying Spot instance cost benefit could be as simple as creating a report with Cost (List) and Cost (Total) metrics in Cloudability. By peeling back the discount over Spot instances, Cost (List) removes the uncontrollable cost factor from hence provides even more consistent measure in budget and forecasting process. Learn more here.


  • Additional Dimension for Invoice (Invoice ID) – to empower Cloudability customers perform invoice matching themselves, Cloudability now supports Invoice ID as one of the standard dimensions. Customers can cross-reference the cost in Cloudability with their cloud vendor bills easily by leveraging the Invoice ID dimension in a report as a dimension or a filter. Learn more here.


  • Autoscale Action for Rightsizing - To better fit compute resources to highly elastic workloads, we are enhancing the Autoscale recommendation. The Autoscale Action recommends converting a single instance to an Auto Scaling Group (ASG). Instead of a single high-capacity instance, the ASG comprises multiple, smaller instances that are spun up and down to meet this elastic workload's demands. If your workload can accommodate scaling across multiple machines, this is a cost-effective option.  Learn more here.


  • Integration with New Relic, a popular application performance management (APM) platform, for improved Rightsizing has been released.  This enables Apptio Cloudability customers to leverage New Relic as their preferred utilization data provider, resulting in improved rightsizing recommendations for Amazon EC2 and Azure Compute virtual machines.  Support for multiple accounts is also enabled with this release.

    Compared to the native cloud tools, New Relic provides more precise platform performance metrics (CPU, Network, Disk) and access to guest OS memory metrics.  With higher quality metrics, the rightsizing engine surfaces more informed recommendations, providing users with up to an additional fifteen percent savings, on top of the existing savings opportunities, further reducing your cloud spend.  Learn more here.



September 2020

  • Rightsizing for Amazon S3 - is now available. Despite being one of the most utilized AWS services, our analysis shows up to 85% of S3 objects are not optimized, due to the lack of visibility into key cost driver metrics and the complexity of evaluating the alternatives. Today, Apptio releases a unique capability providing you bucket-level insights and rightsizing recommendations to optimize your S3 expenditures, typically identifying up to 35% savings. Learn more here.


August 2020

  • Enterprise Access Control is now available as a public Beta.  EAC provides business-aligned identity and access control to the Cloudability platform, enabling the right individuals access to the right data in the right context to empower optimal cloud financial management across their organization.  This Beta release represents a milestone for the Apptio Cloudability platform by introducing an access control paradigm whereby access rights to Cloudability features and constructs are granted to user roles through permissions.  Extensive changes were made to the Cloudability codebase to create this new granular permissioning framework, including updates to support tight integration with Apptio’s Frontdoor.  With these extensive changes now in place, this Beta release introduces the first enhancement: role-based access control to FirstClass platform features, persona-aligned custom Cloudability Role creation, and support for IdP role mapping to custom Cloudability roles.  (Watch this space for an announcement about future enhancements built on this new permissioning framework). 



  •  Containers – Integration of Containers cost data with the analytics engine that powers the Cloudability platform is now available to all organizations running Kubernetes clusters in AWS, GCP, and Azure. This capability enables organizations to leverage the full power of the Cloudability platform and build a complete picture of cloud spend that now includes Kubernetes costs alongside non-container spend. Organizations can build reports, create dashboards, and define Business Mappings that combine Kubernetes and non-Kubernetes data. Providing deep insight into full cloud spend, organizations with container-based workloads can allocate costs to business units based on Cluster Name, Namespace, and their organization's unique k8s labels. Please see this user guide for more information on using this feature.

July 2020

  • Multiple Datadog Organizational Accounts - integration with this popular APM has been expanded to support multiple Datadog organizational accounts. With this new capability, you will benefit from increased coverage of virtual machine resources, receiving Rightsizing recommendations, and increasing total cost savings opportunities.  Please follow this updated setup guide for the required steps.
  • Datadog support for Azure Compute - Cloudability will now leverage utilization data from Datadog to inform Rightsizing Recommendations for Azure Compute.  With these higher precision metrics, we can discover an additional 15-20% cost savings opportunities over the default platform metrics.  See this more details about our Datadog Azure support.
  • Savings Plans - For AWS Savings Plans, you can now generate and view purchase recommendations within individual Linked Accounts in addition to Master Payer AccountsAdditionally, you now also have the option to not combine usage across linked accounts when generating recommendations. While this option is not generally recommended, some may find it beneficial in helping to understand or isolate the benefit of savings plans for individual accounts. 

June 2020

  • Rightsizing for Azure SQL Database - is now available. This feature which is not available in the native tools provides recommendations for both SQL Single Database and SQL Elastic Pool offerings.  Rightsizing recommendations are aware of and consider pricing models such as DTU (Database Transaction Unit) and vCore and corresponding service tiers such as Premium, Standard, Basic, Business Critical, and General Purpose.  By analyzing cost and utilization data our engine offers several rightsizing recommendations for each Azure SQL Database resource.  Rightsize recommendations are provided that best optimize the observed workload over a 10-day and 30-day lookback window.  Additionally, by analyzing database connections and other metrics, we are able to identify and recommend Terminate actions for idle resources.


May 2020

  • Rightsizing - for AWS RDS now incorporates database connection counts to detect idleness, resulting in a Terminate recommendation.  Currently, around 13% of our customer's RDS instances are in this idle state, offering a potential 1.6M USD monthly savings opportunity after actioning these resources.   Additionally updates to our rightsizing model to remain in the instance family for burstable classes.  If a current instance is a burstable T2/T3  family, our recommendation will have a stronger affinity to recommend instances within those burstable classes as targets.
  • Rightsizing - Support for Jira Integration has now been extended to Azure Compute (VMs) Rightsizing Recommendations.   For organizations leveraging Jira integration for actioning and tracking of Rightsizing Recommendations, you can now expand the scope from AWS EC2 to now also include Azure Compute resources.
  • Rightsizing - Identification of Azure Compute resources licensed under the BYOL (Bring Your Own License aka Azure Hybrid Benefit) modelThese resources are now identified with the operating system as Windows::BYOL, and the Cost and Cost Savings have been updated to reflect this reduced rate.


April 2020

  • RI Planner - Azure Compute RI Recommendations - The RI Planner now includes the capability for users to configure, generate, view, export, and share purchase recommendations for Azure Compute RIs.  The recommendations are located on a separate tab from AWS recommendations in the RI Planner (located in the 'Optimize' section of the left-side main navigation). Any organization that has already credentialed their enrollment (master account) for the Reservation Portfolio will automatically be able to view recommendations.


  • Rightsizing - Recommendations for Amazon's Relational Database Service (RDS) have been enhanced to include the analysis of the attached database storage.  By examining storage utilization and disk activity (IOPS and throughput), we provide recommendations to optimize this important RDS component, resulting in on average of 30% overall cost reductions.

March 2020

  • Rightsizing - Recommendations for Azure Virtual Machines (Compute) has been enhanced to support On-Demand cost basis, Views containing Business Mappings, and leveraging utilization data sourced from Azure Monitor.
  • Rightsizing - As a first in the industry, Cloudability has released Rightsizing Recommendations for Azure Managed Disk. This provides insights into optimization and cost savings opportunities across all your virtual machine attached storage, even identify idle (unattached) resources. 

February 2020


January 2020

  • You can now generate Savings Plan purchase recommendations. Savings Plans are offered by AWS to enable new levels of flexibility for cloud cost optimization through committed spend. You can now customize and view purchase recommendations for Savings Plans in the same place where you manage the optimization of your existing Reserved Instance (RI) inventory. Cloudability Savings Plan recommendations take into account any RIs you currently own, which reduces your potential to over purchase.

  • Rightsizing - Recommendations are now available for Amazon's Relational Database Service (RDS).  By analyzing resource utilization dimensions such as CPU and memory usage, we will provide multiple recommendations for optimization and cost-savings opportunities.

December 2019

  • Rightsizing - You can now select between On-Demand and Effective cost bases to determine how recommendations are calculated. Choose On-Demand for an apples-to-apples cost comparison or Effective for a historical True Cost comparison which includes reserved instances. Additionally, if your organization has enabled Custom Pricing, the relevant custom rates will be applied to the cost basis calculations. For more information, see Select a Cost Basis.
  • Business Metrics - It is now in a public beta.  Users now have the ability to create custom metrics. These special "synthetic" metrics are called Business Metrics and can be utilized through Cloudability's cost analytics reporting and dashboards. Business Metrics go beyond the native Cloudability metrics and are for bespoke customer use cases, where users need to contextualize and customize Cloud spending against business specific KPIs. Read more about Business Metrics here.


November 2019

  • Reservation Portfolio – You can now view the savings of each Azure Compute Reserved Instance. Summary KPIs for the entire portfolio or View have been added.

    Click Details to view a detailed report of a reservation.

  • Containers – You can now search for labels in drop-down menus. The search query can match any portion of a label. For example, a query of “pool” will return both “agentpool” and “”.

  • Rightsizing – The Business Mapping filter is now available for all AWS resources. For example, an Admin can define or modify a view that contains a Business Dimension filter.


    The View can then be applied to Rightsizing to filter which resources are displayed:


September 2019

  • Scorecards - Our new cohort model groups together companies that exhibit similar patterns in using cloud resources (such as compute, storage, networking). This update also introduces a tagging score that is designed to help track how well your organization utilizes tagging. In addition, if you haven’t enabled rightsizing, our new model assigns you a score of N/A for rightsizing. N/A scores do not impact the overall score.


  • Reservation Portfolio - Users now have the ability to view the utilization history of their Azure Compute Reserved Instance assets from within the Reservation Portfolio section of the application
  • Reporting - Customers will see a message when they include the Resource ID dimension in reports. This message will also be displayed when customers edit an existing report that includes the Resource ID dimension. There will be no impact to the report generation itself. This message is just informative and lets the user know that including such a dimension can result in a report taking longer to generate.


  • Rightsizing - Infrastructure upgraded to significantly improve page load and export time.

August 2019

  • Rightsizing - Addressed issue identified with adjusted pricing for target instances.
  • Reservation Portfolio - Within the Reservation Portfolio, users can now subscribe to email alerts for expiring Azure Compute Reserved Instance and Google Cloud Platform Compute Committed Use Discounts
  • Reservation Portfolio - Azure RI status returned from the Azure API for an active RI is "Succeeded". We have the status to Active in the GUI across services provider. Status returns by the Cloudability public API for Azure will remain "Succeeded".

July 2019

  • Reservation Portfolio - Azure Compute Reserved instance inventory is now visible for customers with enabled billing credentials including the ability to sort, filter, and export all compute reserved instances.
  • Containers - We have transitioned to a new back-end cost data platform solution, addressing some known issues with the performance and handling of credits.

June 2019

  • Containers - We have transitioned all customers to a new containers data platform to deliver significantly better performance for higher cardinality and larger date range queries.
  • Rightsizing - Customers can now add a rightsizing savings KPI widget to their dashboard.


April 2019

  • Cost Sharing is now public beta. See this article for more information, or check out the API documentation.
  • GCP CUDs in RI Portfolio. Users with GCP CUDs can now view their Committed Use Discount (CUD) resources in the Reservation Portfolio, including: ID, project, vCPU coverage, RAM coverage and expiration date.
  • Containers - Details for each cluster now contains additional information, including vendor (AWS, Azure, Google), provisioned date, first data date, last data date, and the unique ID of the cluster. 
  • Automation - Controls have been added to prevent users from getting into a bad query state encountered by selecting a tag key in an automation filter that has more than 2 vendor tags in tag mapping. We also now only allow two tags key/value pairs as filters in each automation task. 
  • Anomalies - Customers can now subscribe to anomalies with a delivery method of a Pagerduty service.
  • Containers - Details for each cluster now contains additional information, including vendor (AWS, Azure, Google), provisioned date, first data date, last data date, and the unique ID of the cluster. 
  • Containers - We now support provisioning of 1.14 Kubernetes Clusters.
  • Reporting - The summary KPIs now show the actual sum of the entire data set as opposed to only the sum of the values shown in the tables.

March 2019

  • Credentials - For Google cloud Platform account credentialing, it has transitioned from being token based to role based.
  • Business Mapping is GA. Learn more about Business Mapping and its use cases here.
  • The updated containers visualization is now live! See this article for details on what changed.
  • Business Mapping - Type-ahead auto fill functionality has been added to Business Mapping search and filtering.

February 2019

  • Scorecards - We have refined how the overall score in scorecards is calculated. We now evenly weigh each of the scores when calculating the overall score.
  • RI Planner - Exchange recommendations now include the addition of the breakeven point to the future projections graph and moving the future projections graph to a tab in the top-middle of the page. In addition, we are now Persisting filters in copy-able URLs, displaying the percent of reservation to be exchanged in the summary table. We also have made the addition of exchanges to the plan view in the Buy details pane.)
  • Automation - Tag Keys/Values are now copied from EBS volumes to snapshots when taking a new snapshot. This makes it easier to allocate cost for each snapshot generated by Cloudability Automation.

January 2019

  • Scorecards is now in public beta. Scorecards help you understand how well you're running your cloud. We make it easy to compare different business units within your organization so you can identify teams that are leading the charge to adopt cloud-native practices. We make it easy to compare different business units within your organization, so that you can identify teams that are leading the charge to adopt cloud native practices. We also benchmark your cloud usage relative to other companies, giving you additional context into how optimized your usage is. Learn more about Scorecards here
  • Automation - Strengthened schedule to address some potential issues with snapshot creation tasks.
  • Budgets and Forecasting - Implementing Google Cloud Platform Sustained Us and Committed Use Discount modeling enhancements.
  • Containers - The Containers UI now shows a message when attempting to display AWS-based clusters for orgs without CUR enabled, indicating that the feature relies on CUR.

December 2018

  • Container Cost Allocation for AWS now includes any EBS volumes attached to Nodes in a cluster.
  • Containers - A conditional notification has been added to inform customers that CUR being enabled is required for using this feature with AWS clusters. This notification only appears when trying to display AWS clusters that do not have CUR enabled.
  • Anomaly Detection - Streamlining of alerting to reduce the probability of multiple notifications for each event.
  • Containers - Attached EBS Volume cost is now included in Container Cost Allocation for customers on AWS.
  • RI Planner - Users are now able to view, from the exchange summary table, the percentage of the existing reservation being recommended for exchange to achieve the projected savings.
  • Containers - We now support the provisioning of 1.12 Kubernetes Clusters.
  • RI Planner - AWS announced the availability of Oracle on the db.r5 family on 11/20/18 - Now supported in the RI Planner.
  • Automation - Fix deployed to address a known issue with EBS snapshots.
  • RI Planner - Support added for new a1, c5n, and p3dn.24xlarge AWS EC2 families.
  • The Datadog Integration for Rightsizing is now in public beta. This integration delivers performance efficiency rightsizing recommendations that are cost-optimized, which is a key requirement of financial cloud management and cloud agility.datadog-integration.png
  • Business Mappings is now in public beta. At the heart of Business Mapping is providing a means to bucket your cloud cost and usage data beyond what you can with native cloud mechanisms. You can think of Business Dimensions as having similar properties to vendor tags but with far more flexibility.mceclip1.png

November 2018

  • A new cost basis, Cost (List) is in public beta. Cost (List) will allow you to budget and forecast your cloud spend with a more consistent cost metric. Learn more here.
  • Container Cost Allocation for Kubernetes is now generally available, including a Public API. With the API, you can:
    • Provision a new cluster for data collection.
    • Get a list of provisioned clusters for your organization, the date each cluster was provisioned, and a timestamp for the first and last date Cloudability received data for each cluster.
    • Perform queries to allocate cost across one or more clusters, grouping by namespace, services, labels or other dimensions.
    • Get usage of CPU, Memory, Network, and Filesystem by day for a filtered set of data for each cluster.
    • Get a list of Label Keys observed in a given timeframe for a filtered set of data.
    • Return counts of distinct values for dimension keys for a given timeframe.
  • Navigation Update - We are releasing an improvement to the way customers navigate features within Cloudability. This is a visual update to the navigation, information architecture, and visual design of the platform. No features have been changed. We're simply making it easier to find and navigate the platform.My_Dashboard.png

October 2018

  • Updated Forecasting now gives you greater control over what spending to base your forecasts on, plus deeper insight into how your spending is expected to change.

September 2018

  • Updated RI Portfolio makes it easy to see how much money you've saved as a result of your RI purchasing strategy as well as how much additional savings you could get from your existing portfolio.



August 2018

  • Select the 10-day or 30-day rightsizing dataset to optimize recommendations and risk profiles for your use cases or operational requirements.


June 2018

  • Budget Notifications so you will be the first to know if you're on track to exceed your budget.


May 2018

  • Rightsizing now has KPIs so you can see at a glance how much you are spending for each vendor/service and the potential to save from each rightsizing recommendation.


April 2018

  • Kubernetes Cost Allocation is now available to all customers as a public beta



March 2018

  • DynamoDB Capacity Recommendations are now available in the RI Planner. We're making this available to all customers as a public beta.


  • Anomaly Detection is generally available, with email alerts as soon as the unusual spending hits your billing file, support for Views, and a fully documented public API.



February 2018

  • AWS Rightsizing now supports dedicated tenancy instances. This is especially helpful for customers who need physically isolated hardware. 
  • Azure Rightsizing Recommendations are now live: Get recommendations for your Azure Compute resources, in addition to AWS EC2 and EBS. We’ll provide:
    • Multiple recommendations for each Azure Compute resource
    • Historical utilization data represented in time series charts
    • Resources ranked by top savings opportunity
    • Toggle between recommendation options to visualize risk so you can identify the best option for your resource demands



January 2018

  • The TrueCost Explorer gives you an intuitive way to explore your billing data visually and to answer questions about how your usage translates into costs.


December 2017

  • Our RI Planner now supports Convertible 1 year RIs. Select this option in the edit side bar or in the Comparison Matrix to generate a plan.



November 2017

  • X1e support - We support the newest family of these instances throughout the application. If you have a workload that is ideally suited for these new boxes, we'll tell you in Rightsizing. These are especially helpful if you can't see the memory on a box but know it's underutilized on CPU and Disk.


  • Beta Release of Anomaly Detection - No more end-of-month billing surprises. Catch unexpected changes in your infrastructure as they occur.


  • Beta Release of Budgets & Forecasting - Now available under the Predict header with integrated support for AWS & Azure.


  • C5 support - we support the newest family of optimized instances throughout the application. If you have a workload that is ideally suited for these new boxes, we'll tell you in Rightsizing.


  • RDS Instance Size Flexibility (ISF) is live in the RI Planner. ISF allows the savings of an RI to apply to any size of instance within a family. RDS RIs automatically receive ISF benefit when the RI has the same Region, instance family, and database. Amazon Aurora, MariaDB, MySQL, PostgreSQL, and Oracle Bring Your Own License edition are eligible.


 Read more about RDS ISF in our Knowledge Base.

  • Our RI Planner now supports per-second billing. Per-second billing appears as of October 2 for Linux EC2 instances with Shared Tenancy. The engine that powers our Reserved Instance Planner takes into consideration the per-second usage when making recommendations, including the application of multiple instances to the same RI within the hour. Read more about per-se

  • cond billing.

October 2017

  • Workload Placement is live in public beta. This feature helps you use Spot more effectively.

    • Specify a workload and we'll identify candidate instances with sufficient disk, memory, and CPU capacity (including much larger but inexpensive instances)
    • We've developed sophisticated machine-learning models that have been trained with hundreds of millions of hours of historical pricing data to predict which spot pools offer the greatest combination of stability and savings over the duration of the workload
    • We also check for any unused RIs and reflect any custom pricing you have within Cloudability to make sure you're paying the optimal price for a particular workload



September 2017

  • Automation Beta makes it easy to scale down or stop resources when you don't need them, as well as find and cleanup unused resources.


Read more about how to get access to the beta in our Knowledge Base.

  • Tag Explorer now shows untaggable resources, improving the story around asset allocation and understanding your spend.



August 2017

  • Tag Explorer shows you at a glance how your organization uses tags and allows you to quickly identify untagged resources to ultimately drive a more complete understanding of costs.


  • Our Rightsizing Recommendations are now live. This feature will allow you to get suggestions on how to provision your cloud infrastructure based on historical consumption and validate our recommendations on time series graphs of your historical data.
    • Multiple valid recommendations for each EC2 and EBS resource
    • Historical utilization data for all services (EC2, EBS, S3, RDS, and Redshift) represented in time series charts
    • Resources ranked by top savings opportunity
    • Toggle between recommendation options to visualize risk so you can identify the best option for your resource demands


Read more about Rightsizing in our knowledge base.


July 2017

  • Updated Reports interface: We've released changes to Reports to better enable fast data manipulation and exploration. The ability to edit a report without waiting for page reload allows you to modify filters and dimensions quickly to build a custom report that answers your questions. Previewing a single day’s data will let you see a small set of results to make sure you have the right filters enabled before you query a large dataset.


Read more about the updated Reports interface in our Knowledge Base.


June 2017

  • Support for IAM Roles: We now support role-based access and streamlined the Credential set up process. Roles allow you to provide Cloudability with temporary programmatic access to your AWS data and don’t require you to share or maintain long-term security credentials, as no passwords or security keys are associated with a role.


We also updated our Vendor Credentials page, making it simple to see and filter the account(s) you have yet to credential. We clearly identify exactly what AWS API access each credential provides and the Cloudability features those API endpoints unlock.



May 2017

  • Support for 3-year, no-upfront Standard RIs in the RI Planner: Our RI Planner now supports new 3-year, no-upfront Standard Reserved Instances within 2 weeks of Amazon’s announcement of this new RI option.


When you select a plan for 3-year, no-upfront Standard, we'll recommend for current generation families (C4, M4, R4, I3, P2, X1, and T2) RIs that are 3-year, no-upfront Standard. For any other instance family (D2, G2, and F1 families as well as all previous generation families), the planner will show the closest optimal configuration of 3-year, no-upfront Convertible RIs.

Read more about our strategy in our Knowledge Base.


April 2017

  • Instance Size Flexibility (ISF) in the RI Planner is now live. This is a significant change from how we’ve talked about RIs in the past and will be a tremendous benefit for your RI planning. ISF is a new feature of EC2 RIs that lets the savings of an RI apply to any size of instance within a family. You automatically get this benefit when you purchase a regionally scoped Linux RI.

We’ve incorporated ISF features into our recommendations engine for the RI Planner to make your life easier. We still analyze your hour-by-hour instance usage and take into account your entire RI inventory, including ISF and non-ISF RIs before making a recommendation. For ISF RIs, because any size of RI can apply to an instance you run within a family, you’ll no longer need to purchase a variety of sizes and instead can purchase to the family and region based on normalized units.



March 2017

  • Support for Instance Size Flexibility (ISF) in our app: We now support Instance Size Flexibility through our app soon after Amazon’s release of this new RI benefit. Read more about how the scaling and billing for ISF in our Knowledge Base.


February 2017

  • New Rightsizing solution is out of Beta! This feature helps you identify top opportunities to save on your cloud infrastructure based on the cost and performance characteristics of key services.
    • Supported services are EC2, EBS, S3, RDS, Redshift
    • Resources are ranked by Priority on a scale of 0-100 (higher values indicate a greater opportunity for savings)
    • Key utilization metrics for each service (e.g. CPU, Memory, Idle time) are used to generate a composite Utilization score, and additional details (e.g. max and average) are available by exporting a Detailed Report


Read more about Rightsizing in our knowledge base.

  • Refreshed all of our Administrative pages: Users, Views, Tags, Preferences, Settings, etc. The main thing you'll notice is that updating settings now occurs in a sidebar with lots of space to see all of your options, replacing the old pop-ups that were hard to squeeze everything into. We also cleared up some bugs in the process.


January 2017

  • Email Alerts menu helps you quickly find important subscriptions that we’ll send to you via email at the frequency you choose.



November 2016

  • New RI planner features help you uncover new savings opportunities and better visualize potential savings:
    • RDS, Redshift, and Elasticache recommendations
    • Convertible class and Region scope EC2 recommendations

    • The Savings Comparison Matrix shows the 8 ways to buy EC2 RIs: compare the savings side by side and select your preferred combination to generate a recommended purchase plan

Read all about the new RI Planner in our knowledge base.


October 2016

  • The new Analytics home page lets you explore 60 new Cloudability reports to help you get started faster and to generate new insights. We also added 3 new custom Cloudability dimensions: Lease Type, Usage Family, and Service Name.

Updated navigation: a new Settings menu (gear icon) consolidates management tools into one place to make it easy to find org-wide and personal settings, and a dedicated Help menu (? icon) offers quick access to our Success team when you need assistance.

Read about all details of the release in our Knowledge Base.

  • Reservation Portfolio for RDS, Redshift, and ElastiCache: the Portfolio now provides a global view of all your Reservations (not just EC2) from all linked accounts, across all payer accounts, in one convenient location. It also includes:
    • All RI offerings, including the new Convertible and Region-scoped reservation types
    • All expired RIs in case you need to see what was recently retired or look at your purchase history
    • All payment pending RIs (or payment failed RIs) to help troubleshoot
    • .csv export for sharing with colleagues or doing further analysis

  • Regional and Convertible Reservations: The Reserved Instance Planner provides basic support for Region-scoped RIs and Convertible RIs. 
    • BUYS: We continue to recommend how many standard, AZ-scoped reservations to purchase, taking into account coverage from any existing regional and/or convertible RIs. Purchase recommendations for the two new RI types is coming soon.
    • MODS: We make modification recommendations for regional RIs based on sizes (e.g. m4.xlarge -> 2x m4.large).
    • SELLS: We show underutilized reservations for both Regional and Convertible RIs.


September 2016

  • Tenancy: The Reserved Instance Planner provides recommendations for RI purchases and modifications in mixed-tenancy accounts (i.e. where you are running both shared and dedicated instances).


August 2016

  • Drag and drop layers: When building dashboard widgets, you can reorder columns for Tables and layers for Charts to best suit the view you want to build.

  • Sidebar: The new sidebar design gives quick access to all of your starred dashboards.


  • Utilization reports: Relocated utilization reports from to to better reflect our nomenclature.
  • Widget editor: Improved keyboard navigation of the widget editor dimension and metric selectors, and visualization of filter operators (ANDs vs ORs).


  • Cost Metric: Updated default cost reports to use Cost (Total) instead of Cost (Total Blended). In most cases, Cost (Total) is the best metric to use for your cloud spend analysis (for AWS, Cost (Total) is the unblended cost). You can leverage the blended cost to see the total amount of money you've committed to RIs in a given month, but otherwise, we generally recommend that you use Cost (Total) to get the results you expect in reports. Read more about the differences in these two metrics in our knowledge base.


July 2016

  • RI Amortization: The new Cost (Amortized) metric shows your Reservation sign-up charges on an accrual accounting basis, divided up each month across the term of the RI (the metric is calculated at an hourly level of granularity). Read the full announcement here.

  • Resource-level analytics: Examine your cloud spend in more detail with five new fields: Resource ID, Resource Count, Operating System, Engine, and Operation. 


June 2016

  • Default dashboards and reports: Set and curate your default Dashboard, Cost Report, and Utilization Report. The setting is available on the Manage Dashboards and Manage Reports pages via the House icon. Admins can also set defaults for other users via the Add User/Edit User tools. Finally, you can delete the original dashboard that was created when you started your account.


May 2016

  • Single Sign-On: Allow users at your organization to sign in to Cloudability through your SSO Identity Provider (feature available for Enterprise plan accounts).


April 2016

  • Dashboard drilldowns: Find additional information for data on any dashboard chart by clicking on the chart to pin open the tooltip (locking it in place and making it interactive). Click again on the desired data series to drill down into a deeper report.


February 2016

  • Dashboard duplication: Copy a dashboard shared with you to edit it or to repurpose it.

Duplicate a Dashboard with the icon in upper right:

Or, from the Manage Dashboards page:



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