For the latest version of this help, see: https://help.apptio.com/en-us/cloudability/admin/map-tags-and-labels-to-cloudabililty-dimensions.htm
If you've built a report in Cloudability that includes a tag column then it's likely you've seen a row called "(not set)".
This could mean one of three things:
- You have not told AWS to include all of your tags in your Cost Allocation file. See Section 2 of this help article for how to include AWS tags in cost allocation files.
- You have resources that are taggable but are not yet tagged.
- You have AWS spending that is simply not taggable. Common examples are Support Costs, upfront Reserved Instance fees, Tax and EBS snapshots.
Due to #3, you'll likely have at least some "(not set)" in your account. You can exclude it from your reports by adding a "not equals" filter for that tag with the value of "(not set)".
See the example below on how to achieve this.